Think of a world today where the most complex phone we have is the Blackberry or a Nokia device. Sounds like an even worse version of 2020 but if it weren't for this favorable ruling against the RIAA detailed here: https://cyber.harvard.edu/is99/RioSpaceShifter.htm then that might have been a reality today. The reason is that the recording industry tried to say that having music on your portable MP3 player was illegal piracy. If supreme court ruled in their favor than we would not have legally been able to use iPods which led to the iPhone, Apples, growth, and all the amazing things that our smart phones help us do today.
Maybe it's a stretch where I'm going with this but very plausible when you think about how important of a ruling this was.